PRIVACY POLICY
This Privacy Policy refers to the use of this website (www.candeledigiorgio.it the “website”) managed by Cereria Di Giorgio SpA and to the use of all the services offered by the site. Our goal is to ensure the protection of your personal data at all times. We ask you to carefully read the Privacy Policy to find out what information is collected and for what purpose it is used.
1) Types of information collected
When you register to create a user account on the site, you are asked for personal information, such as your first and last name, address, country of residence, gender, date of birth, nationality, email address, telephone number, credit card details . You are also asked to choose a username and password for your user account.
When you purchase a product or use other services offered by the site, information relating to the transaction is recorded, such as the type of products you purchase, the delivery address, credit card and payment details.
When you communicate with us, for example by sending an email, these communications are retained to follow up on your requests, to answer your questions and to improve our services.
Furthermore, every time you interact with us, information is automatically collected, such as the IP address, the type and version of the browser used for navigation, the operating system and the platform. So-called "cookies" are used on the site and information is collected every time your browser accesses the site. Cookies are data that are transferred to your computer's hard drive through your browser and that allow us to recognize you when you access the site, so as to remember your browser settings and customize the site according to your needs. You can also disable cookies from your browser settings but remember that, from the moment you disable cookies, you may not be able to use all the services offered by the site.
2) How the information collected is used
All the information we collect from our customers helps us personalize and improve your shopping experiences on the site. The information we collect is used to manage orders, for the delivery of products and the provision of requested services, to personalize the contents and purchasing experiences on the site, payment procedures, to optimize our services, products and the site itself. Because we want our customers to feel safe, the information collected is used to research and prevent fraud and other illegal activities. Additionally, this information is used to send you special offers and information about products that may interest you.
Your personal data is kept for as long as there is a commercial purpose or for as long as required by law, after which it is deleted.
3) Sharing information with third parties
The protection of your personal data is extremely important to us and we want you to be assured that your personal data is in good hands. The information concerning you is shared exclusively as indicated above and only with third parties who respect the laws regarding the protection of personal data and who ensure an adequate level of protection. Your personal data will be shared with Cereria Di Giorgio SpA is contractually required to comply with data protection laws and to ensure that your personal information will therefore always be adequately protected. For some services, such as product delivery, payment procedure, customer support, we use third parties. These third parties will have access to the personal information we have collected from you that is necessary for them to perform their functions. They are not authorized to use your personal information for any other purpose and are contractually obliged to comply with data protection laws.
Information of a personal nature will be disclosed where required by law, to enforce the General Terms and Conditions and enforce any other agreements, in the case of investigative actions, investigations and for the prevention of fraud or other illegal activities.
In all other cases, your personal information is shared with third parties only with your explicit consent. You will have the opportunity to choose not to share your personal data with any third parties. If and when we transfer your information to a third party based abroad, we guarantee that your personal data will be adequately protected.
4) Security of your personal data
To protect personal data from unauthorized access, disclosure and modification, we have technically implemented protection systems and related security measures that guarantee their protection. These security measures are adapted from time to time to achieve a high level of security every time. However, please note that despite our best efforts, no security measures are perfect or impenetrable. Furthermore, to help us maintain a high level of security, we ask you to keep your username and password safe and not to reveal them to third parties.
Some of your information will be stored on servers provided by third parties, currently on Hostinger and Aruba servers, which has been chosen based on our experiences to date but we may change this at any time, in particular when we believe that your personal information is no longer adequately protected. This third party supplier undertakes to try to constantly guarantee a high safety standard. However, we cannot assume any responsibility for the actions of this third party supplier.
5) Privacy rights
At any time you can contact us and ask for information about any personal data collected about you. You can also request the modification, updating or deletion of your personal data. Please note that if you ask us to delete your personal data, we will no longer be able to provide you with our services.
By accessing your account on the website, you have the possibility at any time to modify, update or delete personal information such as name, surname, address, country of residence. Of course, you can delete your account at any time.
6) Who controls your personal information and contacts
Personal information will be controlled by Cereria Di Giorgio SpA. For any questions regarding the Privacy Policy, the processing of personal data or to exercise your privacy rights, please contact us via email:
customercare@cereriadigiorgio.it
Your requests will be treated with the utmost attention to promptly resolve any problem regarding the protection of your privacy.
7) Changes to the Privacy Policy
The Privacy Policy is subject to periodic changes aimed at ensuring greater protection of your personal data. We recommend that you periodically review the Privacy Policy when you log in to your account. Your use of the site constitutes your consent to the updated version of the Privacy Policy.
8) Related information
Before using the website, we ask you to carefully read the following documents: